Terms & Conditions

Last Updated: June 2026

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the VMRservice.co.uk website and all transactions related to the purchase and sale of vehicles. By accessing our website or engaging in any transaction with VMRservice.co.uk, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

VMRservice.co.uk is a used car dealership registered in England and Wales. These Terms are subject to English law and the jurisdiction of the courts of England and Wales.

2. Definitions

• "Company" or "We": VMRservice.co.uk and its owner, Aravind Kumar Allam
• "Customer" or "You": Any individual or entity entering into a transaction with VMRservice.co.uk
• "Vehicle": Any motor vehicle offered for sale or purchased through VMRservice.co.uk
• "Agreement": The purchase and sale agreement for a vehicle

3. Vehicle Condition and Description

3.1 "Sold As Seen" Basis

All vehicles are sold on an "as seen" basis. This means:

• Vehicles are sold in their present condition, subject to any written warranties specified in the purchase agreement
• The customer is responsible for inspecting the vehicle thoroughly before purchase
• We recommend obtaining an independent pre-purchase inspection by a qualified mechanic

3.2 Vehicle Condition Report

We provide a detailed vehicle condition report including:

• Mechanical condition assessment
• Bodywork and exterior condition
• Interior condition and functionality
• MOT history and vehicle service records (where available)
• HPI check for outstanding finance or write-off status

The condition report is provided for informational purposes only. The accuracy and completeness of this report are based on the inspection date. We do not warrant the accuracy of third-party vehicle history data.

3.3 Implied Terms Under Consumer Rights Act

Nothing in these Terms excludes or limits your statutory rights under the Consumer Rights Act 2015. As a trader selling to consumers, we must ensure vehicles are:

• As described in our listing or agreement
• Of satisfactory quality
• Fit for purpose

If a vehicle fails to meet these standards, you may be entitled to repair, replacement, or refund within certain timeframes specified by law.

4. Purchase Process and Reservation

4.1 Vehicle Selection

All vehicles listed on our website are subject to availability. We reserve the right to withdraw any vehicle from sale at any time.

4.2 Reservation

Reservations may be made by contacting us directly. A reservation fee (if applicable) is non-refundable but may be applied to the purchase price if the transaction proceeds.

4.3 Offer and Acceptance

Any offer to purchase a vehicle is subject to acceptance by the Company. We reserve the right to refuse any offer or transaction at our discretion.

5. Payment Terms and Conditions

5.1 Payment Methods

We accept the following payment methods:

• Bank transfer (BACS)
• Debit card and credit card
• Cash (up to applicable legal limits)
• Finance arrangements (subject to lender approval)

5.2 Price and Deposit

The purchase price is as agreed in writing. A deposit is typically required to secure a vehicle reservation. Deposits are:

• Non-refundable unless the Company fails to deliver the vehicle as described
• Applied toward the final purchase price
• Forfeited if the customer withdraws from the sale without valid cause

5.3 Payment Schedule

Unless otherwise agreed:

• The deposit is due upon reservation
• The balance is due upon completion of the transaction and handover of the vehicle
• Payment must be received in cleared funds before the vehicle is released

5.4 Late Payment

If payment is not received by the agreed date, we reserve the right to:

• Cancel the reservation and forfeit the deposit
• Charge interest on outstanding balances at 8% per annum above the Bank of England base rate
• Pursue legal action for recovery of the debt and associated costs

6. Vehicle Delivery and Handover

6.1 Delivery Location

Vehicles are typically delivered at our premises (54 Somertrees Avenue, London, SE12 0BY) or at a mutually agreed location.

6.2 Delivery Costs

Delivery costs, if any, are the responsibility of the customer unless otherwise agreed in writing.

6.3 Collection and Risk Transfer

The risk of loss or damage to the vehicle transfers to you upon handover and completion of payment. You are responsible for insuring the vehicle immediately upon purchase.

6.4 Documentation

We will provide the following documentation upon completion:

• V5C registration certificate (logbook)
• MOT certificate (if applicable)
• Service history records
• Purchase receipt and invoice
• HPI check report

7. Warranties and Guarantees

7.1 Limited Warranty (Where Applicable)

Some vehicles may be offered with a limited mechanical warranty as specified in your purchase agreement. Any warranty provided:

• Is limited to the specified period and coverage
• Does not cover wear and tear, misuse, accident damage, or modifications
• Is subject to the vehicle being properly maintained and serviced
• Does not cover consumables such as oil, filters, brake pads, or tyres

7.2 Warranty Claims

Warranty claims must be reported in writing within 7 days of the defect being discovered. We will assess the claim and determine whether repair, replacement, or refund is appropriate.

7.3 No Other Warranties

Except as expressly stated in your purchase agreement, we do not provide any other warranties, express or implied. This includes warranties of merchantability, fitness for purpose, or non-infringement.

8. Liability and Indemnification

8.1 Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claim arising from or relating to these Terms or your transaction is limited to the purchase price of the vehicle
• We are not liable for indirect, incidental, special, or consequential damages, including loss of profit or data
• These limitations do not apply to death, personal injury, fraud, or other liability that cannot be excluded under applicable law

8.2 Your Indemnification

You agree to indemnify and hold harmless VMRservice.co.uk, its owner, employees, and agents from any claims, damages, or losses arising from:

• Your breach of these Terms
• Your misuse or negligent operation of the vehicle
• Your failure to maintain the vehicle properly
• Any accident, damage, or injury caused by the vehicle after purchase

9. Cancellation and Return Policy

9.1 Cooling-Off Period

Under the Consumer Contracts Regulations, you have a 14-day cooling-off period from the date of purchase to cancel your contract. However:

• The right to cancel is lost once the vehicle has been driven or tested beyond what is necessary to assess its condition
• If you exercise your right to cancel, you are responsible for the cost of returning the vehicle
• Any deterioration in the vehicle's condition due to your use may result in a charge for damage or wear

9.2 Return Condition

Any returned vehicle must be in the same condition as when purchased, reasonable wear and tear excepted. Significant damage, additional mileage, or modifications may result in a deduction from any refund.

10. Dispute Resolution and Complaints

10.1 Informal Resolution

If you have a complaint, please contact us promptly:

We will respond to your complaint within 14 days and endeavour to resolve the matter amicably.

10.2 Formal Dispute Resolution

If we cannot resolve the dispute informally, you may pursue:

• Mediation through an approved alternative dispute resolution provider
• Small claims court proceedings (for claims under £10,000)
• Full court proceedings through the courts of England and Wales

11. Intellectual Property

All content on the VMRservice.co.uk website, including text, images, graphics, logos, and software, is the property of VMRservice.co.uk or its content providers and is protected by copyright and intellectual property laws. You may not reproduce, modify, or distribute any content without express written permission.

12. Prohibited Activities

You agree not to:

• Use the website for any unlawful purpose or in violation of these Terms
• Harass, threaten, or defame any individual or entity
• Attempt to gain unauthorised access to the website or its systems
• Transmit viruses, malware, or any code of destructive nature
• Reverse-engineer, decompile, or disassemble any software on the website
• Use automated tools to scrape or collect data without permission

13. Vehicle Financing and Credit

13.1 Finance Arrangements

If you arrange vehicle finance through us or a third-party lender:

• You are responsible for arranging all necessary funding and insurance
• We may withhold the vehicle until finance is confirmed and cleared
• If finance is declined, your deposit may be forfeited unless otherwise agreed

13.2 Credit Information

We may conduct credit and background checks as part of the purchase process. By proceeding with your purchase, you consent to these checks.

14. Vehicle Condition: Outstanding Issues

Any known issues or outstanding repairs are disclosed in writing before purchase. It is your responsibility to review all documentation and ask questions about the vehicle's history and condition. We recommend:

• Having the vehicle inspected by an independent qualified mechanic
• Obtaining a full vehicle history report
• Taking a test drive and requesting adjustments or repairs before purchase

15. Miscellaneous Provisions

15.1 Entire Agreement

These Terms, together with your written purchase agreement, constitute the entire agreement between you and VMRservice.co.uk and supersede all prior negotiations, representations, and agreements.

15.2 Amendments

We may amend these Terms at any time. Your continued use of our website and services indicates acceptance of the amended Terms.

15.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force and effect.

15.4 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15.5 Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights to third parties at our discretion.

16. Governing Law and Jurisdiction

These Terms and all transactions are governed by the laws of England and Wales. You irrevocably submit to the exclusive jurisdiction of the courts of England and Wales for any disputes arising from these Terms or your purchase.

17. Contact Information

For any inquiries or concerns regarding these Terms and Conditions, please contact us: